Shipping policy
Shipping Policy
Welcome to Arpiece Saudi Arabia. This Shipping Policy explains how orders are processed, shipped, and delivered within the Kingdom of Saudi Arabia.
Shipping Coverage
We currently deliver to all major cities and regions across Saudi Arabia, including:
Riyadh
Jeddah
Dammam
Mecca
Medina
Khobar
And most other cities and regions within the Kingdom
Customers are required to provide a valid and complete Saudi National Address to avoid delays or failed deliveries.
Order Processing
- Orders are processed within 5–15 business days after payment confirmation.
- Orders placed during weekends, public holidays, Ramadan, or Eid seasons may experience slight delays.
- Once your order is shipped, you will receive a confirmation message with tracking information.
Estimated Delivery Time
Estimated delivery times within Saudi Arabia:
Major Cities: 2–5 business days
Remote Areas: 5–7 business days
Delivery times are estimates and may vary depending on shipping carrier operations, weather conditions, or peak seasons.
Shipping Fees
- Shipping fees are calculated at checkout based on your delivery location and order value.
- Free shipping promotions may apply on selected orders or during promotional campaigns.
Please note that shipping fees are non-refundable unless the issue is caused by our error or a defective item.
Failed Delivery Attempts
Please ensure that your shipping address and phone number are correct and reachable.
If delivery fails due to:
- Incorrect address
- Unreachable customer
- Refused shipment
additional shipping charges may apply for re-delivery.
Delays
While we aim to deliver all orders on time, delays may occasionally occur due to:
- High order volumes
- Public holidays
- Courier service disruptions
- Weather conditions
- Remote delivery locations
We appreciate your patience and understanding in such situations.
Contact Information
For shipping-related inquiries, please contact us:
* Email: contact@arpiece.com
* WhatsApp: +201553653776